Gaslighting 101
Trust Us Bro, There’s A Reason. No, A Different Reason. No, Ask Our Lawyer.
April 11, 2026
Dennis Kmetz, an owner at 175 E Delaware Pl., asked management to send him a list of his fellow unit owners electronically. They said no: paper only, and a squint inducing tiny font size. He offered to pay for the electronic version anyway. Still no. What followed was four months of explanations that kept changing, a board meeting citation the record disproves, and a Board President who eventually said his lawyer runs the policy so don’t ask him. Let’s unpack all of this to discover what’s really happening.
Brought to you by Drew McManus, your neighbor in 7908.
How It Started
Watch How Fast A Simple Question Gets Complicated
On January 28, 2026, unit owner Dennis Kmetz asked management to send him the voting member list: a list of the names and contact information of every unit owner in the building. Under Section 19(a)(7) and Section 19(e) of the Illinois Condominium Property Act (ICPA), that list is a right every unit owner holds, not a document request, and not a favor the boards grant on their own terms.
Kmetz filled out and attached the HOA’s own required certification form with his initial request, satisfying every procedural requirement on the first attempt. Management responded that the list would be ready for in-person pickup in paper format only, at $7.50 for an estimated 30 pages.
Think about what that response tells you. Management said the list would generate a 30-page document. That means it already exists on a computer somewhere in the management office. Nobody is hand-writing this list. The digital version exists. The only question is why it cannot be attached to an email.
Kmetz replied within the hour. Cost wasn’t the issue. Charge his account. But he requested an electronic copy.
Management’s response: “Please know that this list is available in physical format as provided in the past.”
It sounds like “we’ve always done it this way” is doing the work of justification here. No mention about why it’s supposedly been done this. No rules citation. No documented rationale of any kind. Kmetz accepted the paper copy, followed up weeks later asking management to complete the investigation into the paper-only rule they had volunteered to look into, and that is when HOA board president Scott Timmerman stepped in.
Dennis Kmetz
January 28, 2026, 3:54 PM
Cristina, Please send me the current Voting Member list. Thank you, Dennis
CERTIFICATION PURSUANT TO SECTION 19 OF THE ILLINOIS CONDOMINIUM PROPERTY ACT
- I am a unit owner in the 175 E. Delaware Place Homeowners Association.
- On 1/28/2026 I made a written request, pursuant to ICPA Section 19(e), to examine and make copies of the unit owner contact list described in ICPA Section 19(a)(7) for the 175 E Delaware Place Homeowners Association.
- If the Contact List is made available to me, I certify and agree: a. That I will use the Contact List and the information contained therein only to communicate with other unit owners of the Association concerning the Association, and not for any commercial purpose. b. That I will not disclose or make the Contact List or any of the information contained therein available to any other person or entity without the association’s prior written consent. c. That I will not use any of the phone numbers on the Contact List to contact any unit owner between 9:00 PM and 9:00 AM without the unit owner’s prior consent. d. That I will at all times maintain the confidentiality of the Contact List and the information contained therein. f. That I will not make copies of the Contact List or the information contained therein.
Electronically signed by Dennis A. Kmetz, 312.751.1395, 175 E Delaware PL, 7311, Chicago, IL 60611
Cristina Cozma, Community Association Manager
January 29, 2026, 3:26 PM
Hello Dennis, The list you requested will be prepared and available for you to pick up on Friday, February 6, 2026. I am estimating that the list will generate a 30-page document, which as you know, would be $0.25 per page. Please be aware that the $7.50 charge would be added to a future assessment statement. We will ask that you sign a receipt acknowledging you received the list when you come to the Management Office. Have a great afternoon. Sincerely, Cristina Cozma, CAM
Dennis Kmetz
January 29, 2026, 3:55 PM
Cristina, The cost is not an issue for me… And you have my permission to charge my account for the electronic copy. My request is for electronic copy. Can you accommodate this request? Dennis
Cristina Cozma, Community Association Manager
January 29, 2026, 4:00 PM
Hello Dennis, Please know that this list is available in physical format as provided in the past. Sincerely, Cristina Cozma, CAM
Dennis Kmetz
February 23, 2026, 12:35 PM
Hi Cristina, Thanks for providing the voting member list in hard copy format. If you recall, neither of us could understand why hard copy format is mandated… other than it has always been done that way… but you volunteered to investigate the rationale for this mandate. In a follow-up conversation, you indicated that you had a yellow sticky on your terminal to remind you to do this investigation. Is that yellow sticky still on your terminal? Dennis
Round 1: Assertion Without Basis
Pay No Attention To the Process Behind The Curtain.
Nine minutes after Kmetz’s follow-up to management, Timmerman stepped in with this:
“The Board previously established a process for responding to all document requests. That process includes distributing hard copies.”
What just happened: An elected Board President just told a unit owner that a policy exists, offered nothing to back it up, and expected the conversation to end there. No meeting date. No motion number. No board record of any kind. It seems like the plan was for the authority of the office to do the work that documentation was supposed to do.
There is also a sneaky conflation embedded in that sentence that circles back later in the process: the voting member was labeled by Timmerman as a document request when it’s actually a statutory right. That’s a fancy name for a legal entitlement that exists independently of whatever document request process an HOA has established.
Applying the document request process to a statutory right is like telling someone they need to file a permit to use their own front door. Kmetz caught this immediately and said so. Perhaps conveniently, Timmerman never engaged with the distinction.
Scott Timmerman
February 23, 2026, 12:54 PM
The Board previously established a process for responding to all document requests. That process includes distributing hard copies.
Dennis Kmetz
February 23, 2026, 1:08 PM
Thank you Scott, but this was not a document request. So to be clear, the question is specifically for the voting member list which is provided outside of the document request protocols. What is the rationale to not provide the voting member list in digital format? I am asking for the rationale… I am not asking for the process regarding the voting member list. Dennis
Dennis Kmetz
February 23, 2026, 4:22 PM
Scott, I did not recall any such discussion nor a board motion pertaining to document requests. Was this documented anywhere? Dennis
Round 2: Doubling Down
Timmerman Says A Policy Exists. The Record Says Otherwise.
When Kmetz pressed for documentation, Timmerman supplied a specific, verifiable source: “This was discussed a the February 2024 meeting.” Now there was something for Kmetz to check, and check it he did.
Here’s the February 2024 motion Timmerman cited:
RESOLVED, to approve a policy of responding to document requests by including the costs for making those documents available, as authorized by Section 19(f) of the Illinois Condominium Property Act, and in accordance with counsel advice.
That motion is about one thing: reimbursing the 175 E Delaware Pl. HOA for the cost of processing document requests.
- It says nothing about paper-only format.
- It says nothing about restricting digital delivery.
- It says nothing about creating a policy, but approving a policy.
Kmetz attached the motion text, linked to the timestamped audio recording of the meeting discussion, and told Timmerman directly: you are mistaken.
🚨 Here’s where things get interesting: Timmerman did not defend his citation. He abandoned it. What came next is fascinating.
Scott Timmerman
February 23, 2026, 4:35 PM
This was discussed at the February 2024 meeting.
Dennis Kmetz
February 25, 2026, 8:06 AM
Scott/Cristina, There was never a board discussion or motion regarding paper/PDF nor is there any rationale for providing paper when PDF/digital formats are readily available.
For your convenience here is the February 2024 motion which addresses reimbursement for document redaction. Please see that it does not mention the current protocol of producing paper:
POLICY FOR RESPONDING TO DOCUMENT REQUESTS: Scott Timmerman made the following motion: RESOLVED, to approve a policy of responding to document requests by including the costs for making those documents available, as authorized by Section 19(f) of the Condominium Act, and in accordance with counsel advice. The motion was seconded, discussed, voted upon and passed by majority.
Here is audio (starting at time 12:30) of the discussion of the motion: [link removed] Bottom line, Scott, you are mistaken. No such statements nor discussion happened at that meeting or any other board meeting. Dennis
Round 3: The Transparency Two-Step
The Source Disappears. So Does the Staff Member Who Might Have Found It.
Instead of explaining why the February 2024 meeting supported his position, Timmerman simply moved on to a new one (emphasis added):
“As stated, we have a long established process that includes printing. As with most Board discussions, the non-controversial aspects are not specifically debated/discussed. [Ms. Cozma] can’t provide you with the rationale or change the workflow.”
🚨 What just happened: this is the first major pivot in the process.
- The HOA President alone creates policy details: Timmerman is not describing a board decision. He provided his justification for circumventing the board. If this feels familiar in this day and age, it’s because we see it play out on the national level: one person declares which rules require oversight and how they are enforced. One person. No vote. No record. That is not a board decision. That is one person using the board’s authority without asking the board.
- The investigation got shut down: Remember, Cozma had volunteered to look into the rationale for the paper-only policy. Timmerman closed that door explicitly, on the record, in writing. The one person who had committed to finding an answer was told by the Board President that she cannot provide it and cannot change anything.
- The original question still has no answer: How does a restriction on a legal right become a document request?
Scott Timmerman
February 25, 2026, 11:05 AM
Dennis, As stated, we have a long established process that includes printing. As with most Board discussions, the non-controversial aspects are not specifically debated/discussed. You have been repeatedly informed of our long standing process, which Cristina is following. She can’t provide you with the rationale or change the workflow.
Round 4: Outsourcing Authority
Suddenly There’s a Lawyer Involved.
Per my request, Kmetz forwarded me his email exchange with Timmerman and the management company. I sent Timmerman six specific questions on April 3, 2026. He replied on April 7 with a justification that had not appeared anywhere in the two months of exchanges with Kmetz: the board’s legal counsel.
Here are the key points from that exchange.
QUESTION: What specific board meeting, motion, or vote established the paper-only format as policy, and where is it documented?
Timmerman’s response: “The Board policy was established long before I was ever on the Board. The policy was discussed in Feb. 2024 along with an update regarding redaction costs.”
🚨 What this actually means: In February 2026, Timmerman told Kmetz the policy was established at the February 2024 meeting. Now he is saying it predates his time on the board entirely. Both cannot be true. The February 2024 meeting record, which he cited and which Kmetz produced in full, contains no discussion of paper-only format nor established process. How does a Board President claim to be unaware of a discrepancy that is documented in his own emails?
QUESTION: What is the authority behind this protocol, and where is it documented?
Timmerman’s response: “The policy is that all document requests go to Counsel who advises on proper response procedure.”
🚨 What this actually means: Remember back in Round 1 when Timmerman labeled the voting member list a document request instead of a statutory right? Here is where that conflation attempts to pay off. By calling it a document request instead of a statutory right, Timmerman put it in a category where the lawyer automatically gets involved. That’s not a bug, it’s a feature. For those keeping track, this is the fourth distinct justification offered across this entire exchange:
- board process
- February 2024 motion
- undocumented consensus
- counsel decides.
If counsel’s involvement was the actual basis for this policy, it would have been the first thing cited, not the last.
QUESTION: Mr. Kmetz explicitly waived his cost objection and offered to pay for an electronic copy. What is the specific reason his request was still denied?
Timmerman’s response: “The electronic-only request was for a change in the document request policy which includes Counsel recommendation, which is not something that Cristina or I can change.”
🚨 What this actually means: Kmetz removed the only concrete obstacle: cost. Once he did, the stated reason for paper-only delivery was gone. What remained was a policy that neither the Board President nor the Community Association Manager (CAM) claims authority to revisit, because counsel controls it. The elected Board President is saying he cannot change a policy restricting owners’ legal rights because the lawyer said not to. What does it say about who is actually governing this building when the Board President says a policy is beyond his own authority to revisit or even provide documentation the attorney’s opinion was rendered?
QUESTION: If a compliance review has occurred, when did it take place, who conducted it, and what was the conclusion?
Timmerman’s response: “This is exactly why Counsel reviews every document request and recommends how to respond. We rely on Counsel for compliance with the Illinois Condominium Property Act.”
🚨 What this actually means: There it is again. Every document request goes to counsel. Except this was never a document request. It was a statutory right. By calling it a document request, Timmerman gets to point at his lawyer every time someone asks who is responsible for this policy. The board did not review it. The board did not vote on it. The board does not answer for it. Counsel does. Except counsel is not elected, cannot be voted out, and residents have no way to see what counsel allegedly said. “We rely on Counsel for compliance” and “Counsel has produced a specific written opinion confirming this policy complies with the law” are two entirely different statements. One describes a relationship. The other describes a documented conclusion. Timmerman offered the first one. Which one actually exists?
Drew
Scott, I am preparing an article for 175delaware.com examining the process used by the 175 E Delaware Pl. HOA for distributing the voting member list and the recent exchange between you and Dennis Kmetz. I recognize this may feel like an unwelcome inquiry, and that is not my intent.
After reviewing the exchange (attached), I have several specific questions:
- Is the email exchange in the attached PDF complete and unedited?
- The February 2024 motion cited in this exchange addresses reimbursement for document redaction costs under Section 19(f) of the Illinois Condominium Property Act. It does not reference a paper-only distribution requirement. What is the specific board meeting, motion, or vote that established the paper-only format as policy, and where is it documented?
- It sounds like there may be a legitimate authority for enforcing this protocol that exists outside of a formal board motion. If that is your position, what is that authority, and where is it documented?
- Mr. Kmetz explicitly waived any cost objection and offered to pay for an electronic copy. What is the specific reason his request was still denied?
- You have explicitly told Cristina Cozma she cannot provide the rationale and cannot change the workflow. That makes you the sole source of that answer. What is the rationale?
- How is the board supposed to demonstrate that this protocol does not create legal compliance exposure under the Illinois Condominium Property Act without a specific, documented review of that question? If that review has occurred, when did it take place, who conducted it, and what was the conclusion?
Your response will be published in the original article if received before April 5, 2026. Any response received after that date will appear in a follow-up piece. If no response is received at all, that fact will be noted explicitly.
Blue skies,
Drew McManus
Owner, 7908
Scott Timmerman
April 7, 2026, 11:22 AM
- The email exchange is not complete but does not appear to be otherwise edited. However, I did not review every email that you have in your PDF.
- The Board policy was established long before I was ever on the Board. The policy was discussed in Feb. 2024 along with an update regarding redaction costs. I am unaware of any discrepancy that requires Board clarification.
- The policy is that all document requests go to Counsel who advises on proper response procedure.
- It is not my understanding that payment is a “pain point”, so I don’t know what that statement means. The electronic-only request was for a change in the document request policy which includes Counsel recommendation, which is not something that Cristina or I can change.
- As stated, this policy has been in place long before I was on the Board. I am not the sole source of anything. The policy is that every document request goes to Counsel who recommends how to respond.
- This is exactly why Counsel reviews every document request and recommends how to respond. We rely on Counsel for compliance with the Illinois Condominium Property Act.
Round 5: The Contradiction
Bringing A Bucket For The Fire You Started
Timmerman reply created more questions than it answered so I reached out to address the contradictions directly.
In February 2026, Timmerman told Kmetz the policy was established at the February 2024 board meeting. In April 2026, he told me it predates his time on the board entirely. I asked which one was accurate. His response:
“Your statement is incorrect. This is easy to verify from the emails in your PDF. I said the process was previously established or long established and subsequently discussed at the Feb. 2024 meeting.”
🚨 What this actually means: Here is what Timmerman actually wrote to Kmetz in his February 23, 2026 email, quoted exactly as it appears in the exchange above: “This was discussed at the February 2024 meeting.”
Not “long established and subsequently discussed.” Not “previously established and revisited in 2024.” Seven words.
What does it mean when a Board President tells you that you’re misreading a document you’re both looking at?
Drew
April 7, 2026, 3:00 PM
Dear Scott, It seems like your responses raised more questions than they resolved, and I want to give you the opportunity to address those directly before publication.
On Question 2: In February 2026 you told Mr. Kmetz the paper-only policy was established at the February 2024 board meeting. You are now saying the policy predates your time on the board entirely. Those are contradictory positions. Which one is accurate, and what specific documented source supports it?
On Questions 3 and 5: Your assertion that counsel’s role as the governing authority behind this policy appears nowhere in the original exchange with Mr. Kmetz, despite him asking for a rationale across multiple emails. On what specific basis do you conclude that counsel, whose role is to advise the board rather than govern it, holds the authority to establish or mandate association policy? Given that the board retains final decision-making authority under the Illinois Condominium Property Act, how does delegating this policy to counsel’s recommendation absolve the board of accountability for it?
On Question 4: Mr. Kmetz explicitly waived his cost objection and offered to pay for an electronic copy, removing the only stated obstacle to digital delivery. What is the specific reason that offer was still denied?
On Question 6: “We rely on Counsel for compliance” and “Counsel has conducted a specific, documented review of this protocol’s compliance with the Illinois Condominium Property Act” are two different things. Has Counsel produced a specific written opinion that the paper-only protocol complies with the Act? If yes, when was that opinion issued? If no, how does the board establish compliance without one?
Two additional questions: What is the specific harm to the association if an owner receives this information digitally? You have the authority as Board President to approve digital delivery. Counsel advises the board; counsel does not make its decisions. Why won’t you simply approve it?
Blue skies,
Drew McManus, 7908
Scott Timmerman
April 7, 2026, 4:27 PM
- As stated, emails are missing. I don’t publicly disclose individual emails.
- Your statement is incorrect. This is easy to verify from the emails in your PDF. I said the process was previously established or long established and subsequently discussed at the Feb. 2024 meeting.
- The process includes Counsel reviewing all document requests. Counsel, like many professional vendors that the Board/HOA relies upon, advises the Board/HOA on compliance with the law.
- Please re-read your question, which states “It seems like this was one of your primary pain points.”
- The process includes Counsel reviewing all document requests. Counsel advises the Board/HOA on compliance with the law.
- We rely on Counsel for compliance with the Illinois Condominium Property Act and they review each document request for compliance.
I strongly disagree with your understanding of the role and authority of the President of the Board. It is my opinion that the President should not (and cannot) act unilaterally against Board established policies.
He also added, unprompted, at the close of his reply:
“I strongly disagree with your understanding of the role and authority of the President of the Board. It is my opinion that the President should not and cannot act unilaterally against Board established policies.”
I made no claim about the role and authority of the Board President anywhere in my emails. That position does not exist in any of the correspondence. Timmerman invented a position, attributed it to me, disagreed with it, and used that disagreement as a closing statement instead of answering the questions that were actually asked.
What does it tell you about the strength of a position when the only way to defend it is to manufacture an opponent who never existed? It’s like bringing a bucket for the fire you started.
Scott Timmerman
This was discussed at the February 2024 meeting.
No Answer
Hoping Things Just Go Away
My final message to Timmerman went to the core of it. Under the ICPA, the voting member list is a statutory right. Routing it through a counsel-supervised document request process is not compliance: it is a condition the law does not require, applied to a right the law already grants.
I asked four questions that followed directly from that, including what it costs owners every year in legal fees to have their own rights processed through a system the law never required.
Timmerman has not replied.
Drew
April 7, 2026, 5:37 PM
Hi Scott, I appreciate the prompt reply. It seems like you are aware that consistently framing Mr. Kmetz’s request as a document request subject to counsel review is incorrect. That conflation is the source of every problem in this exchange, and it needs to be addressed directly.
Under 765 ILCS 605/19(a)(7) and 765 ILCS 605/19(e) of the Illinois Condominium Property Act, the voting member list is a statutory right, not a document request. Treating this inspection right as a document request is incorrect. Inventing a paper-only restriction on the fulfillment of a statutory right is itself a restriction on the right.
- What is the specific reason this statutory right cannot be fulfilled digitally?
- On what specific legal basis did you personally subject a statutory right under 765 ILCS 605/19 to a document request policy that the Act does not require for this record?
- You have cited counsel’s involvement as the governing authority throughout this exchange. How does routing a statutory right through a document request process, rather than honoring it directly, represent compliance with that Act?
- How much money is the association spending in legal fees this fiscal year processing statutory rights as document requests?
At the end of your latest reply, I’m curious why you attributed a position about the role and authority of the Board President to me that does not exist anywhere in our correspondence. Can you see how fabricating a position to disagree with instead of answering straightforward questions is not a rebuttal, but a deflection?
Your response will appear in the follow-up article. If no response is received, that fact will be noted explicitly.
Blue skies,
Drew McManus, 7908
🚨 What this means: Four justifications. None of them documented:
- One directly contradicted by the meeting record he cited himself.
- One attributing governing authority to an outside lawyer whose advice residents can never read.
- One manufactured disagreement with a position I never took.
- And a final set of questions that received no answer at all.
This began with Kmetz asking to receive a list of his neighbors electronically.
Timmerman turned this procedural molehill into a mountain. More importantly, the fundamental question of why the information can’t be provided electronically has never been justified.
What you just watched was a Board President cycle through every tool available to avoid answering a simple question from a unit owner he was elected to serve: assertion without evidence, a source that doesn’t say what he claimed, a consensus too uncontroversial to document, a lawyer to hide behind, a contradiction he rewrote in real time, and finally, silence.
Every one of those tools has a cost. Some of it is measured in legal fees. The rest of it is measured in what kind of building you want to live in.
Four months. Four justifications. Nobody has answered that yet.